Patients must be over the age of 18 and able to communicate in English.  A parent or guardian MUST accompany minors during every visit. 

Freedom TeleMed does not accept insurance. Discuss this with your insurance provider. 

Fees are collected at the time of the visit with your provider. Depending on the type of service, Freedom TeleMed accepts debit and credit cards, Health Savings Account (HSA), and Flexible Spending Account (FSA) cards. The cost of the visits will range from $65-$95. If you just have a question and do not require a visit or prescriptions, a nominal fee of $12 will be charged for an email or text reply. 

Your telemedicine visit with the provider will be completely private and ‘Health Insurance Portability and Accountability Act of 1996 (HIPPA) compliant. This assures you of patient privacy. Video conferences are scheduled for 20 minutes. Some visits may be shorter.  

No. Your provider with Freedom TeleMed will obtain a brief history from you at the beginning of your virtual visit. If you are using Push Health, you will need to complete a health history form. This gives basic information on current medical conditions, medications you are taking, and allergies. We want to make sure there will be no interactions with medications that will be prescribed. 

Yes, if appropriate, medications for your illness or other medical conditions will be prescribed. For example, in the SARS Covid-19 pandemic, numerous medications are life-saving if given during the early phase of the disease. We will recommend prescription medications and supplements for the prevention or high-risk exposure to the virus. 

I treat pain with anti-inflammatories, non-addictive muscle relaxers, and topical therapy. 

As a matter of law, health care providers cannot issue prescriptions for controlled substances without seeing the patient in person. Because Freedom Telemed visits are conducted over video, the provider is prohibited from administering these medications. Commonly used controlled substances include medications for pain (hydrocodone, oxycodone, morphine, Norco, Percocet, Tramadol, etc), anxiety/panic (alprazolam/Xanax, Lorazepam/Ativan, Clonazepam/Klonopin, Diazepam/Valium, etc), muscle relaxants, and ADHD medications (Ritalin, Adderall, etc.). If you require a refill of your ongoing medications, please contact your regular provider for refills. 

No. You must keep your current Primary Care Provider (PCP) or find one locally. Keep up your regular healthcare checkups.